DS5000.com operates out of the of the state-of-the-art BurstNet datacenter located in Scranton, Pennsylvania.  The 11,000 square foot Data Center facility contains everything needed to ensure your mission-critical Internet operation is functioning at the highest performance levels.  Precision-controlled raised floor air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center (NOC). The facility is controlled by dual 30-Ton APC/Airflow triple-compressor redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.

Restricted access to the NOC is monitored by qualified personnel 24 hours a day, every day. Visitors and clientele are only allowed on-site if escorted by NOC staff. The entire NOC is monitored, ensuring prompt response and thorough coverage to fire or security alarms. We supply all our NOC customers with advanced firewall, encryption, intrusion detection and other security measures. DS5000.com maintains a full digital video surveillance system of the NOC, with full on-site and off-site recording.

Our NOC currently has 800amps 480V (3200amps 110V) 3-Phase power currently available from PP&L (Pennsylvania Power & Electric). The facility is currently backed up and protected by 150KVA Liebert and 160KVA PowerWare 9135 facility-wide UPS (Uninterruptible Power Supply) systems, which feed PDI & Liebert PDU (Power Distribution Unit) systems. In a very rare case of utility outage, our Cummins 250KW diesel generator starts automatically, taking over for the UPS systems and supplying all necessary power for the facility. The generator interfaces to the power grid thru an Asco 7000 automatic transfer panel. The generator is powered by a 500 gallon fuel tank, capable of running without refueling for approximately 80 hours.  DS5000.com automatically provides backup data services to all shared hosting solutions clientele. Services are also optionally available to all dedicated and co-location clientele. DS5000.com utilizes backup hard drives on each individual server to store backups. Linux systems store zipped copies of server system files and client data files, for simple server rebuilding. Windows NT/2000 servers store full image backups (identical copy of operating system and data at time of backup), for full system restoration. Off-server and off-site backup services are available as well.

The NOC uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The NOC also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports can be monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG. Our close and constant communication with our upstream backbone providers ensures that our customers have constant access to high-performance Internet connections. Failure on any monitoring service results in audible alarms, LAN messages, and alerting our staff paging system. DS5000.com offers remote cold boot hardware for dedicated server and co-location clients, with private, password protected, web based access.

The NOC utilizes the Red Hat Linux operating system on the majority of servers present. Red Hat Linux is a highly configurable system, and well known for speed and stability. Red Hat Linux servers have been documented to remain operating for up to one year at a time without even requiring a reboot. The Apache Web Server nicely compliments the Red Hat Linux Operating System. The majority of remaining servers operate on the Microsoft Windows NT/2000/2003 operating systems, with Internet Information Server Web Server. Microsoft Windows NT/2000/2003 provides a system that simplifies database, application, and visual effect programming. DS5000.com also supports FreeBSD, Mandrake, Slackware, Turbo Linux, & Debian Linux.